Returns & Exchanges

Shipping
We offer $7 flat-rate shipping on orders under $75. Orders of $75 or more receive free standard shipping.

Returns
We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, unwashed, and in its original condition.

How to Start a Return
To start a return or report an issue with your order, reply to your order confirmation email or email us at hello@7overthru3.com. Please include your order number and the reason for your return. If your item arrived damaged, defective, or incorrect, include a clear photo of the issue. We’ll review your request and send you the next steps, including the return address when applicable. Please do not mail an item back before receiving return instructions from us.

Return Shipping
Unless the return is due to a damaged, defective, or incorrect item or another fulfillment error, customers are responsible for all return shipping costs. This includes returns based on size or fit, color, personal preference, change of mind, accidental or duplicate purchases, unwanted gifts, or any other reason unrelated to a product defect or fulfillment error. Original shipping charges are nonrefundable. If exchanging an item, the customer is responsible for the cost of returning the original item and shipping the replacement. We recommend using a trackable shipping method, as we are not responsible for returns that are lost or damaged in transit.

Refunds
Once we receive and inspect your return, we’ll notify you. Approved refunds will be issued to the original payment method.

Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, reply to your order confirmation email or email us at hello@7overthru3.com within 14 calendar days of delivery. Include your order number and clear photos showing the item and the issue. We may request additional photos or information to process your claim. Once the issue is approved, we will replace the item at no additional cost to you. Please do not mail the item back unless we provide return instructions. Claims submitted more than 14 calendar days after delivery may not qualify for a replacement, except where required by applicable law.

Exceptions Required by Law
Nothing in this policy limits any rights you may have under applicable law.